Terms and Privacy

Two documents on one page: what you are buying, and what this system stores about you.

Template — not yet reviewed by a lawyer.

Every item written in double brackets below is still to be completed, and the whole text has to be reviewed by a qualified lawyer in the seller's jurisdiction before Spacealyx is sold. This page is not legal advice.

One exception, stated so nobody softens it by accident: the privacy section is not boilerplate. It describes what the software and the licence server actually store today, and it is accurate. If the code ever changes, that text changes with it — as it did in August 2026, when support details were added and clause 2 was written to say so.

The double brackets that remain inside the privacy section are decisions, not gaps in the description: how long support records are kept, which law applies, who else may ever see them. What is stored is stated in full; how long and under whose law is still for the seller to decide.

Effective date: [[ DATE ]] · Version [[ VERSION ]]

Terms of sale and use

In one line: you are buying a licence to use Spacealyx on one computer at a time, you can move it between computers yourself, and the AI runs on your machine, so nothing you do with it is metered or billed.

1. Who you are contracting with

Spacealyx is sold by [[ LEGAL NAME OF THE SELLER ]], registered at [[ REGISTERED ADDRESS ]], tax identification [[ TAX ID ]].

These terms apply from the moment you buy, download or install Spacealyx. If you do not accept them, do not install it.

Questions about this agreement go to [[ CONTACT EMAIL ]].

2. What the licence gives you

  • You are buying a licence to use the software — not the software itself, and not its source code.
  • One licence runs Spacealyx on one computer at a time. Activating a machine takes the licence seat; reactivating that same machine, after a reinstall for instance, does not take a second one.
  • Moving to another computer is self-service and unlimited: release the seat on the old machine from Settings, then activate the new one.
  • Spacealyx works offline. It renews its signed licence in the background whenever it has a connection, and keeps running for weeks between those check-ins.
  • The AI model runs on your own computer. There is no per-prompt fee, no token budget and no usage meter.
  • The licence is personal and non-transferable unless we agree otherwise in writing.

3. Your licence key

Your key is a credential. Keep it as private as a password: anyone holding it can install the product against your licence.

We store only a hash of your key, never the key itself, so we cannot read it back to you if you lose it. Keep your purchase email.

A key can be revoked if the payment behind it is reversed or charged back, or if it is used in a way clause 4 forbids. Every revocation is recorded with a reason, and we will tell you which one applies.

4. What you may not do

  • Share, resell, sublicense, rent or publish your licence key.
  • Redistribute the installer, the AI model or the bundled knowledge base, whole or in part. Your copy carries an identifier tied to your licence.
  • Work around the licence check, or run a modified build.
  • Reverse-engineer the product, except where the law of your country grants you that right and does not allow us to take it away.

5. Updates and support

[[ WHICH UPDATES THE LICENCE INCLUDES, AND FOR HOW LONG ]]

[[ SUPPORT CHANNEL, AND WHAT RESPONSE TIME IS PROMISED — IF ANY IS ]]

Features may be added, changed or retired between releases. Nothing in this agreement promises a specific future feature.

6. Payment, taxes and refunds

Payment is taken by our store, [[ PAYMENT PROVIDER ]], under its own terms. We never see or store your card details.

[[ REFUND WINDOW AND CONDITIONS — how many days, and what disqualifies a refund ]]

[[ HOW TAX OR VAT IS HANDLED, AND WHO IS RESPONSIBLE FOR IT ]]

A refunded or charged-back order disables the licence key it created.

7. What you need to run it

  • Windows 10 or 11, and Autodesk Revit 2027.
  • Your own valid Autodesk Revit licence. It is not included in this price and we do not sell it.
  • Spacealyx is an independent product. It is not affiliated with, endorsed by or sponsored by Autodesk. Autodesk and Revit are trademarks of Autodesk, Inc.
  • The AI runs locally, so how fast it answers depends on your hardware. [[ MINIMUM HARDWARE THE SELLER COMMITS TO SUPPORTING ]]

8. Warranty and liability

[[ WARRANTY, LIABILITY LIMIT AND EXCLUSIONS — the clause that most needs a lawyer in the seller jurisdiction, and the one that must not be copied from another product terms ]]

In plain language, pending that review: Spacealyx assists you, it does not certify your model. You stay responsible for checking the drawings, the quantities and the code compliance it produces, exactly as you would check the work of a colleague.

9. Ending the licence

You may stop using Spacealyx whenever you like. We may end a licence that breaches this agreement, and if we do we will say which clause and why.

When a licence ends you must stop using the product and uninstall it. The files you created with it are yours and stay yours.

10. Changes to these terms

If these terms change, the new version appears on this page with a new date. Changes do not apply retroactively to a purchase already made.

11. Governing law

[[ GOVERNING LAW, AND THE COURTS THAT DECIDE A DISPUTE ]]

[[ CONSUMER-RIGHTS CARVE-OUT FOR BUYERS IN OTHER COUNTRIES, IF THERE IS ONE ]]

Privacy — what this system stores

The short version: the licence server holds a hash of your licence key, a hash of a device fingerprint and a two-letter country code — plus your name, your email address and our own note about your case, when the store passes them to us or you write to us for help. It never holds an IP address, never holds your key in readable form, and never holds anything at all from your Revit projects.

1. The three identifiers we hold

  • A hash of your licence key (SHA-256). It identifies the licence without our ever holding the key, and it cannot be turned back into it.
  • A hash of a device fingerprint, computed on your own computer. It only tells the same machine again apart from a different machine, which is what keeps a reinstall from costing you a seat. It is not a hardware serial number, and not the name of your computer.
  • A country code: two letters, ISO-3166 alpha-2, such as PE, ES or US. Our host derives it from the connection; we keep the two letters and nothing else.

2. The support details we hold, when we have them

Added in August 2026, and this page was updated in the same change. The three identifiers above are enough to run a licence and not enough to help a person: an email arriving from a customer whose only trace here is a hash cannot be answered without asking them to prove which hash is theirs. So a licence can now carry the following, and this is the complete list.

  • Your name and your email address, when the store that took your payment passes them to us, or when you give them to us yourself by writing for support. The product never asks you for either one, and a licence with both fields empty works exactly the same.
  • A reference for your case, and a private note we write about it: what went wrong, what we checked, what we did. We write it, not you. You may ask what it says about you and we will tell you.
  • The date your licence runs until, when it has one.
  • That is the whole of it. There is no record of what you do inside Spacealyx — no usage history, no feature counts, no profile. The support screen is built out of the licence, seat and event rows described further down, and nothing else exists to build it out of.

3. What we never store

  • IP addresses. Not in the licence ledger, not in the download log, not in the support record, nowhere. Like any website, your connection has to reach a hosting provider that sees an address in order to answer it — but no address is ever written into our database.
  • Raw licence keys. Only hashes, everywhere, including the audit trail and the support screen — which is why we cannot read your key back to you, not even to help you.
  • Anything from your work: no models, drawings, families, schedules, prompts or chat history. The AI runs on your computer, and none of that is sent anywhere.
  • Your payment details. The card number, the billing address and the invoice stay with the store that took the payment; we never see them and we could not produce them if asked.
  • A password. There is no account to sign into: your licence key is the credential, and the only place it exists in readable form is your own copy of it.
  • Cookies and third-party analytics on this website: there are none, and there are no external fonts or trackers either. The only thing this site keeps in your browser is your language choice, stored locally under the name slx_lang.

4. When your computer talks to our server

Spacealyx contacts the licence server on four occasions, and on no others.

  • Activation: your key and the fingerprint hash go out, a signed licence for that machine comes back. The key is hashed the moment it arrives.
  • Renewal: the same exchange, in the background, so the signed licence never expires while you are working.
  • Release: your machine hands its seat back, so another computer can take it.
  • Downloading the installer: the request itself and, when downloads are gated, proof that you hold a live key.
  • Using the AI sends nothing at all. There is no request to make: the model is on your own disk.

5. The records we keep, field by field

  • Licence: the key hash, the plan, how many machines it allows, its status, the date it runs until if it has one, the order and customer identifiers the store gives us, your name and email address if we have them, our reference and note for your case, and when it was created or last changed.
  • Seat: the fingerprint hash, when it was first and last seen, the country code last seen, and whether it is active or released.
  • Licence events: one row per activation, renewal, release, refusal or revocation, with the outcome and the reason. This trail is append-only — it cannot be edited or deleted by anyone, including us. It carries no name and no email address, on purpose: a record nobody can correct must not hold anything that identifies a person.
  • Download events: one row per download attempt, with the time, the licence key hash when a key was used, the country code, the version served, and whether it succeeded.
  • A watermark identifier tied to your licence and embedded in your copy of the product, so a copy that leaks can be traced back to the licence it came from.

6. Why we keep it

To know that a licence is genuine, to keep one licence from quietly becoming twenty, to keep our own hosting inside a free tier that abuse would otherwise burn through, and to be able to answer you when something goes wrong.

That last reason is the whole purpose of the name, the email address and the note. They are used to find your licence when you write to us and to answer you about it. They are not used to market anything to you, they are not combined with anything from any other source, and they are not the basis of any decision made about you automatically.

None of it bans anyone automatically. Unusual activity ranks a list that a human reads, because a wrong ban on a studio that is working costs far more than a copied key.

7. How long we keep it

  • Licence and seat records: for as long as the licence exists.
  • Licence events: kept as the record of what was sold and activated, which is the question asked years later when someone needs to establish that a licence was genuine.
  • Download events: kept for at least 180 days, and may be pruned after that.
  • Support details — your name, your email address, our reference and our note: [[ HOW LONG AFTER A LICENCE ENDS THESE ARE KEPT, AND WHEN THEY ARE DELETED — the seller must decide a real period and write it here; no number is invented on this page ]]

8. Who can see it

  • One person: the owner of Spacealyx. There are no staff accounts and no roles in the admin screen — it is reached with a single secret that only he holds, and every revocation it can perform is recorded with a reason.
  • Our hosting provider necessarily runs the database that holds it. See the next clause.
  • [[ WHETHER ANYONE ELSE WILL EVER HAVE ACCESS — a contractor, an employee, a support tool — AND UNDER WHAT WRITTEN AGREEMENT. If the answer is nobody, say nobody. ]]
  • Nobody else at all. This is never sold, never shared, never handed to an advertiser or a data broker, and never used to train anything.

9. Who else is involved

  • Hosting: Cloudflare runs this website, the licence server, the database and the installer storage. [[ DATA-RESIDENCY WORDING THE SELLER IS WILLING TO COMMIT TO ]]
  • Payments: [[ PAYMENT PROVIDER, AND A LINK TO ITS PRIVACY POLICY ]]. It takes the money and holds your card details. It hands us the order identifiers and, so that we can support you afterwards, your name and email address.
  • Nobody else. No advertising networks, no analytics vendors, no data brokers — and none of this is ever sold or shared.

10. Your rights

[[ THE DATA-PROTECTION LAW THAT APPLIES TO THE SELLER, AND THE RIGHTS IT GIVES — to be confirmed before selling ]]

In practice: present your licence key, and we can tell you exactly which rows relate to it, tell you what our note about you says, correct your name or email address, empty those fields entirely, revoke the licence, or release its seats.

Emptying those fields costs you nothing: your licence keeps working, because it has never depended on them. What it costs is our ability to recognise you the next time you write, and we will have to ask you for your key again.

One honest limit: the licence event trail is append-only by design and cannot be rewritten, not even by us. That is exactly why it holds no name, no email address and no IP address — hashes, country codes and timestamps only. Your name and email live on the licence record instead, which we can correct or empty on request.

Requests and questions: [[ PRIVACY CONTACT EMAIL ]].

11. Changes to this notice

If what we store changes, this page changes with it and the date at the top moves. We will not start collecting something new and quietly leave this text as it was.

That has already happened once, and it is written down rather than smoothed over: in August 2026 we added the support details in clause 2 — a name, an email address, a reference and a note — and this notice was rewritten in the same change. Before that it said we held none of them, which was true then and would have been false the day after.

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